Vinted Users Share Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
